*DAV is temporarily not accepting new patient appointments for general dermatology visits. We apologize for the inconvenience but please check back soon for updates to availability.
Patient Forms
New patients will receive an email and/or text message encouraging them to complete their registration forms on-line before their appointment. If you do not complete these forms ahead of time, please arrive 15 minutes early to complete the registration process at our office.
Insurance
Dermatology Associates of Virginia participates with most insurance carriers serving Central Virginia. We bill for covered services, as long as proof of insurance is provided at the time of service. Additionally, we expect co-payments at the time of your visit. Payment for services is the responsibility of the patient or guardian of the patient. We accept cash, checks, Visa, Mastercard, and Discover. Online bill pay is also available here.
We participate with the following insurance companies:
- ACMG
- Aetna (not including Aetna Medicare Advantage Plans)
- Anthem (including Healthkeepers and Healthkeepers Plus)
- Carelon
- Clearspring Health
- Cigna
- Humana Medicare Advantage
- Medcost Virginia
- Medicare
- Partners Direct Health
- United Healthcare (not including United Healthcare Medicare Advantage Plans)
- Tricare Prime and Tricare Select
Our physicians are also proud to donate their time and services to members of Access Now. In 2023 our office provided services to 274 patients for a total reported value of $41,000. For more information on Access Now and their mission, click here.
Disclaimer: Although this list is accurate at the time of posting, our participation status may have changed. Please confirm our status when making your appointment.
Telephone Calls
Please feel free to contact our office during normal business hours if you have questions regarding your condition, medication or treatment. If it is necessary to speak with a provider, we will return your call as soon as possible. Because of the visual nature of dermatologic diseases, it is usually not possible to diagnose and treat new problems over the phone. Also, if there are changes in your condition, we recommend seeing one of our providers.
Prescription Refills
Prescription refills are handled by our staff during normal business hours (Monday – Thursday, 7:45 a.m. – 5:00 p.m, Friday 7:45 a.m. – 12:45 p.m.). Prescriptions will be called into your pharmacy within 48 hours.
Non-Covered and Cosmetic Services
Payment is expected in full at the time of service for any non-covered or cosmetic procedure.
Missed Appointments
Patients will be texted and/or emailed a reminder up to 6 days prior to their scheduled appointment.
Patients who have not yet responded to these messages will be called 24 hours prior to their appointment time to confirm, cancel, or select to reschedule their appointment.
We make every attempt to remind you of your appointment via email, text, and call starting 5 days prior to your appointment. Missed appointments will have a fee that is associated with the type of appointment scheduled.
Patient Testimonials
“Knowledgeable physician, made me feel like a patient instead of a bother”
Knowledgeable physician, made me feel like a patient instead of a bother, answered all of my questions, addressed all of my concerns, and left me completely confident that if I had or developed precancerous skin cells he would find them.
“This practice gives the highest quality care from the office staff to the providers”
As a patient for over 30 years I can honestly say that this practice gives the highest quality care from the office staff to the providers. I highly recommend DAV.
“From the moment I walked in until the minute I left I was treated with warmth and respect.”
Excellent dermatology office! From the moment I walked in until the minute I left I was treated with warmth and respect. The front desk staff was outstanding. Helpful and attentive. The doctor was also fantastic. She was very knowledgeable and made sure she addressed all of my questions and concerns. I would highly recommend this dermatology office!
“Left WAY earlier than I expected but feeling I got a great exam from real pros.”
Wow, I just had a fabulous experience here. I came early to an OVER THE TOP friendly greeting…no paperwork to complete…went right back to the exam room…doc came early as well…thorough exam…friendly, professional. Left WAY earlier than I expected but feeling I got a great exam from real pros. I don’t leave most of my doctor’s appointments feeling that way. Normally, they keep me waiting, are rushed with support staff who have too much to do. Not here. HIGHLY recommend.
“ONE of the BEST if not the BEST Dermatology Practices in the area.”
ONE of the BEST if not the BEST Dermatology Practices in the area. Dr. Panzarella and her nurse are caring, personable professionals who value each and every patient.
“I have been a patient over 15 years now and every single time they are very attentive and very pleasant.”
I have been a patient over 15 years now and every single time they are very attentive and very pleasant. Dr. Spadafora is so knowledgeable about my needs and spends quality time with me.
“Every single staff member I came in contact with was excellent.”
Every single staff member I came in contact with was excellent. Quick check in and check out process. Michele Rhoe, PA and the staff member helping her were simply amazing. I wish I could remember her name. They were both efficient, personable and professional and competent. They made me feel completely comfortable. I can’t say enough good things. Thank you so much and I definitely look forward to coming back for my follow up and future care.
“They made it feel as though I was talking to old friends and laughing and having a good time”
After years of being in denial and being afraid to get certain things checked, I finally went. Dr. Melson & her staff were truly amazing, as someone who has very high anxiety when it comes to doctors and procedures, Dr. Melson and her entire staff could not have made me feel more comfortable and at ease with what was going on with me, I didn’t feel like a patient in a cold room waiting for a procedure, they made it feel as though I was talking to Old Friends and laughing and having a good time and it went great… I am very glad that my primary doctor led me to Dr. Melson.